Date: January 6, 2020
Written by: Ray
I mistakenly had paid a $200 invoice for work on gutter repairs. After payment no one returned any phone calls or answered any emails to the work order that had not been completed. Jack called me to say he would return and finish the job, two months later no one has ever shown up. Many more emails and voice mails went unanswered. Feel completely ripped off by a local contractor who I had trusted. If you live in the south surrey / whiterock are be aware of this business that takes your money and disappears.
Date: December 28, 2019
Written by: Morgan H
From: Surrey, British Columbia
We've recently had a water leak problem at our garage ceiling. And since we couldn't tell if it was a plumbing issue or a roof related, we needed to identify the cause in a timely manner. So we called both roofing and plumbing companies in our area. The Moose On A Roof was first to show up on Google and I gave them a call. I explained the situation and they said they would be happy to inspect it since we had a heavy rainfall the night prior. To my satisfaction, they showed up couple hours later and inspected the roof portion above the leak and adjacent exterior wall areas thoroughly. They determined the leak is not coming from the roof. Another few hours later, we had it inspected by a plumber and it was indeed a rusty staple that was shot right through the water pipe during the construction of our house. Apparently, it took several years for a staple to rust out and the pipe started leaking. Guys from Moose on a Roof were friendly, knowledgeable and honest. I would definitely recommend them to anyone who needs roofing related expertise!
At Moose on a Roof, our staff has decades of experience troubleshooting roofing and gutter issues and offering effective and quality solutions at competitive and affordable cost. We can handle any traditional or green roofing project you may have, as our specialists can work with shingles, TPO flat roofs, rubber (EPDM), concrete tiles, wood, slate and more. A range of our services include:
We also offer 24 x 7 emergency services. We try to fix your roof there and then, however if further work is needed, it will be made water tight for the night.
When you know a roof over your head is in a top-notch state, you can rest assured that your assets are protected, your space is well-insulated and your family or employees are safe. When you contact us with a job, we will send one of our specialists to your home or business to do a thorough inspection. That ensures that we do not miss any potential weak spots. We will then give you a written estimate and can schedule a work as soon as you approve it.